Flapmart Privacy Policy

Effective date: September 21, 2026

This Privacy Policy explains how Flapmart ("Flapmart", "we", "our", or "us") collects, uses, shares, and protects information when you use the Flapmart mobile application and the shopping services displayed through https://vastraclub.store/. The Flapmart Android application displays our shopping website inside a secure WebView.

1. Information We Collect

Depending on how you use Flapmart, we may collect the following information:

• Contact information: name, mobile number, and email address, when provided.
• Delivery information: house or flat number, street or area, city, state, and postal code.
• Order information: products, quantities, prices, order identifiers, payment method, payment status, and order status.
• Account information: profile or login information if you create or use an account.
• Technical and usage information: IP address, browser or device type, operating system, pages viewed, session information, cookies, diagnostics, and interaction data.
• User-selected files: a file is accessed only when you choose to upload it through a website feature.

Payment card, bank, or UPI credentials may be entered directly on the secure page or application of a payment provider. Flapmart does not intend to store complete card, bank-account, UPI PIN, or other payment-authentication credentials on its own servers.

2. How We Use Information

We may use information to:

• Display products and provide shopping functionality.
• Process carts, orders, payments, deliveries, cancellations, returns, and customer support.
• Communicate order updates and respond to questions.
• Remember user preferences and maintain sessions.
• Detect fraud, abuse, security incidents, and technical problems.
• Analyze and improve the application, website, products, and user experience.
• Comply with legal, accounting, tax, and regulatory requirements.

3. How We Share Information

We do not sell or rent personal information. We may share information only as necessary with:

• Payment processors and banking or UPI service providers used to complete a transaction.
• Hosting, database, analytics, security, communications, and technical service providers.
• Delivery, logistics, customer-support, and order-fulfilment partners.
• Government authorities or other parties when required by law, legal process, or to protect rights and safety.
• A successor organization in connection with a merger, acquisition, restructuring, or transfer of the business, subject to applicable law.

4. Cookies, Analytics, and WebView

Flapmart uses an Android WebView to display our website. The website may use cookies, local storage, analytics technologies, and similar tools to keep the service working, remember preferences, understand usage, prevent fraud, and improve performance. Information collected through the website while it is displayed inside the application is covered by this Privacy Policy.

5. Data Security

We use reasonable administrative, technical, and organizational safeguards designed to protect information. Network communications are intended to use HTTPS encryption. However, no electronic transmission or storage method can be guaranteed to be completely secure.

6. Data Retention

We retain personal information only for as long as needed to provide the service, complete orders, resolve disputes, prevent fraud, enforce agreements, and meet legal, tax, accounting, or regulatory obligations. Retention periods may vary depending on the type of information and applicable requirements. Information that is no longer required will be deleted or anonymized where reasonably possible.

7. Your Choices and Data Deletion

You may request access to, correction of, or deletion of your personal information by contacting us at REPLACE_WITH_SUPPORT_EMAIL. Please provide enough information to identify your account or order. We may retain limited information where required by law, for fraud prevention, or to establish or defend legal claims.

8. Third-Party Services and Links

Flapmart may link to payment providers, delivery partners, social platforms, or other third-party services. Their privacy practices are governed by their own policies. We encourage you to review those policies before providing information.

9. Children's Privacy

Flapmart is a general shopping service and is not directed to children under 13. We do not knowingly collect personal information from children under 13. If you believe a child has provided personal information, please contact us so that we can review and delete it where required.

10. Changes to This Privacy Policy

We may update this Privacy Policy when our practices, services, or legal obligations change. We will publish the revised policy on this page and update the effective date.

11. Contact Us

If you have questions, privacy requests, or complaints, contact:
Flapmart Privacy Support
Email: REPLACE_WITH_SUPPORT_EMAIL
Website: https://vastraclub.store/